Dear Washington Department of Transportation: Traffic is horrible stop and go on 520 until the carpool lane ends and it drops to just two lanes. Is this just correlation or is it causation?
Dear Kaiser Permanente: I've spent my past three lunch breaks trying to get a written and not just verbal referral. Your hold music sucks--you need more than three songs, clearly. Have you never had to issue a referral before?
Things that are right: I saw a kid so excited to get to the ice cream truck he jumped an eight foot fence in two bounds.